CYZ-MAX24 wireless headphones.

We offer a next working day delivery for orders placed before 6:30 p.m. Orders placed after this will be delivered within two working days.

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.

We want you to love your purchase! If you're not satisfied, contact us within 2 days for a hassle-free return. Items must be unused and in their original packaging. We offer a full refund or exchange, ensuring your satisfaction is our priority. Note that personalized or final sale items are non-returnable. Feel free to reach out to our customer service team for assistance.

Kindly note that return delivery fees are the responsibility of the customer.